Privacy Policy

Privacy Policy

1. Introduction

PresiNET (“PresiNET”, “we”, “us”, or “our”) is committed to protecting privacy and handling information in accordance with applicable data protection laws and industry best practices.

This Privacy Policy describes how we collect, use, and protect information when you access or use our website (the “Website”).

By using this Website, you agree to the terms of this Privacy Policy.

2. Scope of This Policy

This Privacy Policy applies only to the PresiNET Website.

It does not apply to customer data processed within PresiNET software platforms, including the DImax VM, which are deployed within customer-controlled environments.

3. No Processing of Patient Data via Website

PresiNET does not collect, process, or store Protected Health Information (PHI) or patient data through this Website.

All clinical and operational data processed by PresiNET technologies (including DImax) remains within the infrastructure and control of the customer (e.g., hospital or healthcare organization), unless otherwise explicitly agreed in writing.

PresiNET does not act as a data controller or custodian of patient data through this Website.

4. Information We Collect

a. Information You Provide

We may collect information you voluntarily provide, including:

  • Name
  • Organization
  • Email address
  • Contact information
  • Inquiry details submitted via forms or email

b. Technical and Usage Information

We may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and interaction data
  • Referring URLs

c. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve Website functionality
  • Analyze usage patterns
  • Enhance user experience

You may disable cookies through your browser settings; however, certain features may be impacted.

5. How We Use Information

We use collected information to:

  • Operate and maintain the Website
  • Respond to inquiries and provide support
  • Communicate with users about services or updates
  • Improve Website performance and usability
  • Maintain the security and integrity of our systems

PresiNET does not sell or rent personal information to third parties.

6. Disclosure of Information

We may disclose information:

  • To trusted service providers (e.g., hosting, analytics providers)
  • Where required by law, regulation, or legal process
  • To protect the rights, safety, or security of PresiNET or others
  • In connection with a corporate transaction (e.g., merger or acquisition)

All service providers are required to implement appropriate safeguards.

7. Data Security

PresiNET implements appropriate administrative, technical, and organizational safeguards to protect information.

However, no system is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy, unless a longer retention period is required by law.

9. International Data Transfers

Information may be processed in jurisdictions outside your location, including Canada and other countries where our service providers operate.

By using the Website, you consent to such transfers.

10. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your information
  • Withdraw consent where applicable

Requests can be made using the contact information below.

11. Third-Party Links

The Website may include links to third-party websites. PresiNET is not responsible for the privacy practices or content of those sites.

12. Children's Privacy

This Website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

13. Changes to This Policy

PresiNET may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Continued use of the Website constitutes acceptance of any changes.

14. Contact Information

For questions about this Privacy Policy:

PresiNET
Email: solutions@presinet.com